Meet the Team

Deanna, Accounts Payable

It has been Deanna’s  pleasure to be working with Dr. Viola for 20 years. She feels very grateful  to be working with an amazing team that provides wonderful dental care. She attended Monroe Community College and holds an associate degree in Business Administration. She is married with two children and enjoys spending time with her family. “It is a pleasure working with Dr. Viola and the whole staff,” says Deanna.

Lisa, Office Manager

Lisa has been in the dental field since 1977, where she began working for her father, Dr. Russell Gugino. “Throughout the years, I have truly come to have a passion for what I do. It is very rewarding to provide excellent dental care to our patients. Creating beautiful, healthy smiles is what I strive to achieve. Working for Dr. Joseph Viola allows me to continue to provide the highest quality of dentistry by improving our patients’ oral health,” says Lisa. She attended Our Lady of Mercy High School and is a graduate of Monroe Community College. Previously, Lisa has held Treatment Plan Coordinator, Scheduling Coordinator, Financial Coordinator and Dental Assistant positions. She is married with two daughters.

Chelene, Front Office Appointment Coordinator

Chelene started her dental career in 2010. “I have the privilege of interacting with our patients on a daily basis, as well as everyone I work with at Dr. Joseph Viola Dental.” Says Chelene. She is married and has one son. Outside of work she enjoys, reading, hiking, and most of all spending time with her family and friends.

Alexa, Front Office Appointment Coordinator

Alexa has been working in the dental field since 2018. She graduated from Webster Schroeder and then went on to get a communication studies degree from University of Georgia. She was a student –athlete in college, playing soccer for the Georgia Bulldogs. In her free time she likes to spend time with her family and friends. She continues to play soccer and likes to go golfing.

Amy, Front Office Appointment Coordinator

Amy has been in the medical field for over 25 years.  Prior to joining Viola Dental, Amy worked at Rochester General for 20 years as a phlebotomist. Amy is excited to join Viola Dental. Amy lives in Ontario with her Husband Mark and dog Toby Joe.

Meri, Dental Assistant

Meri has been working with Dr. Viola since 2010. “I value his knowledge of dentistry, all that I have learned and continue to learn throughout each year ” says Meri. She is married with two sons and one daughter. In her free time she enjoys being with them.

Margaret, Dental Assistant

Margaret graduated from the Dental Assisting Program at Tunxis Community College in 1990. “I am very lucky to have found a career that I love, I enjoy taking care of patients and working with such an outstanding dental team everyday” says Margaret. In her free time, she enjoys cooking, solving puzzles, cozy time with her two cats and her 5 grandchildren. 

Karen, Registered Dental Hygienist

“I believe in a caring and gentle approach to dentistry and am always willing to answer questions and modify techniques to improve a patient’s dental health,” says Karen. A hygienist for over 35 years – several of which she worked in a nursing home caring for the dental needs of geriatric patients – she can be found in our office on Fridays, touting the benefits of flossing and using Listerine for healthy gums and teeth. In fact, Karen believes so strongly in the benefits of Listerine, it has been rumored she is a company representative! A Rochester native, Karen resides in Irondequoit with her husband Gary, and two chocolate labs Henry and Wilson. Her son Peter and daughter-in-law Kati reside in Webster with their children Ruby and Conrad. She graduated from Monroe Community College with a degree in Dental Hygiene.

Michele, Registered Dental Hygienist. BS

A 1992 graduate form University of Maryland, Baltimore college of Dental Surgery, Michele has been working with Dr. Viola and his team since 2003.  She provided dental care in Maryland, Washington DC, and Pennsylvania before returning to Rochester, New York.

She also served as Adjunct Faculty, teaching clinical skill to Dental Hygiene students at Harrisburg Area Community College and MCC.

“Helping people achieve optimum dental health is my greatest reward.” says Michele.

Galyna, Registered Dental Hygienist

Galyna has been working with Dr. Viola since 2018 and a dental professional since 2004.” I am very passionate about dental healthcare and enjoy making a connection with our patients.” says Galyna. Her heritage is Ukrainian and her passions include long walks by the water, yoga and family.

Andrea, Registered Dental Hygienist

Andrea began her career in dentistry as a dental assistant, before becoming a dental hygienist in 1990. “I love providing complete dental healthcare and making patients smile! Getting to know patients and their families is the best part of my job! Joining the Viola Dental Team has been amazing!’’ Andrea Attended Bishop Kearney High School and earned her hygiene degree at MCC. She currently resides in Webster with her husband of nearly 30 years, Rob. She has two sons RJ and Luke. Her daughter and son-in-law, Lexie and John live in Brighton. Andrea enjoys cooking, bike riding, relaxing in the sun, live music events and spending time with family and friends.

Katie, Registered Dental Hygienist

Katie has been a dental hygienist for 30 years, working with Dr. Michael Pignato.

“I am excited to join the amazing team at Viola Dental and continue to provide great dental care for our patients.” Viola Dental provides state of the art dental care while maintaining a warm family like atmosphere.” Outside of work Katie enjoys hiking, kayaking and traveling.

Jessica , Registered Dental Hygienist
Jessica  graduated from Monroe Community College in 2017 and has been practicing full time since then. “I love to help people understand how to maintain a healthy smile that will last them a lifetime!” says Jessica. In her spare time, she enjoys traveling and trying new restaurants. 

Kaila , Registered Dental Hygienist

Kaila graduated from Monroe Community College in 2017 and have been a full time Registered Dental Hygienist since then. “I am excited to join the dental team here at  Joseph Viola Dental and provide the best care to all of my patients. Outside of work I love being home with my family and 2 dogs. I am also expecting my first baby in January 2022! I look forward to meeting you!”