Meet the Team

Deanna, Accounts Payable

Deanna has been in the dental field for 10 years. She attended Monroe Community College and holds and Associates Degree in Business Administration. She is married with two children and enjoys spending time with her family. “It is a pleasure working with Dr. Viola and the whole staff,” says Deanna.

Lisa, Office Manager

Lisa has been in the dental field for over 35 years, where she began working for her father,   Dr. Russell Gugino. “Throughout the years, I have truly come to have a passion for what I do. It is very rewarding to provide excellent dental care to our patients. Creating beautiful, healthy smiles is what I strive to achieve. Working for Dr. Joseph Viola allows me to continue to provide the highest quality of dentistry by improving our patients’ oral health,” says Lisa. She attended Our Lady of Mercy High School and is a graduate of Monroe Community College. Previously, Lisa has held Treatment Plan Coordinator, Scheduling Coordinator, Financial Coordinator and Dental Assistant positions. She is married with two daughters.

Chelene, Dental Receptionist

Chelene has been in the dental field since 2010. I enjoy interacting with patients on a daily basis, as well as my office surroundings and everyone I work with at Dr. Joseph Viola Dental. On my free time I look forward to spending time with my husband and son.

Meri, Dental Assistant

Meri has been in the dental field for 5 years. She says that working with Dr Viola has been a great experience. I value his knowledge of dentistry and all that I am learning along the way. He has taught me many great things. I am married with two sons and one daughter.

Karen, Registered Dental Hygienist

“I believe in a caring and gentle approach to dentistry and am always willing to answer questions and modify techniques to improve a patient’s dental health,” says Karen. A hygienist for over 30 years – several of which she worked in a nursing home caring for the dental needs of geriatric patients – she can be found in our office on Fridays, touting the benefits of flossing and using Listerine for healthy gums and teeth. In fact, Karen believes so strongly in the benefits of Listerine, it has been rumored she is a company representative! A Rochester native, Karen resides in Irondequoit with her husband Gary, and two chocolate labs Henry and Wilson. Her son Peter and daughter-in-law Kati are expecting a baby girl, Ruby in April 2015. She graduated from Monroe Community College with a degree in Dental Hygiene.

Michele, Registered Dental Hygienist. BS

“I love working with people and helping them achieve optimum dental health,” says Michele. A 1992 graduate from University of Maryland, Baltimore College of Dental Surgery. Michele has worked in Maryland, Pennsylvania and New York. She has been part of the team here at Joseph Viola Dental since 2003.